Job Role : Process Associate
Qualification: Any Degree
Batch: 2025 - 2026
Experience: Freshers
Salary: ₹3.5 to ₹5 LPA
Job Location: Odisha
Last Date: ASAP
Description
Wipro is looking for freshers to join as Process Associates at its Bhubaneswar, Odisha office. This full-time role is open to candidates with any degree and offers an excellent entry point into the corporate world. The ideal candidate should have good English comprehension, the ability to multitask, and strong computer typing skills with at least 30 WPM speed and 90% accuracy.
Requirements
- Good English Comprehension skills
- Ability to multitask with Keyboard shortcut skills
- Having good hands on to computer typing Skills with a speed of 30WPM and 90% Accuracy.
Job Responsibilities
- Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
- Assist clients with navigating around product menus and facilitate better understanding of product features
- Troubleshoot all client queries in a user-friendly, courteous and professional manner
- Maintain logs and records of all customer queries as per the standard procedures and guidelines
- Accurately process and record all incoming call and email using the designated tracking software
- Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
- Organize ideas and effectively communicate oral messages appropriate to listeners and situations
- Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
Click here to apply:- Apply here
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