IBM off-campus drive

 

Role                                   :- Software Developer

Salary                                :- 4 - 8 LPA (EXP)

Experience                        :- Freshers / Experienced

Employment Type           :-Full-Time

Qualification                     :- Any Graduate

Responsibilities :

• Troubleshooting and analysis of customer issues. 
• Managing customer expectations and relationships. 
• Setting up test scenarios to duplicate problems. 
• Composition of knowledge base articles describing issues that have been reported and their resolution. 
• Escalating of defects to Level 3 for review and administration of communication and fixes between the customer and Level 3 support. 
• Providing production down weekend support (on rotation) to customers in system down scenarios

Requirements : 

• 0-3 years of experience
• Core Java / JEE preferred or any programming language proficiency
• Troubleshooting skills esp Java code / logs / Database troubleshooting skills (DB2 or Oracle) / Troubleshooting JMS/MQ
• Customer facing role includes shifts / weekend support on rotation basis
• Quick learner and ability to pick up new product on on-prem and cloud

Preferred Technical Skills :

• JSON, XML, SQL
• Web Servers, WebSphere Liberty , Oracle and DB2 expertise, Knowledge in Linux. Understanding of DevOps. Familiar with GitHub/enterprise deployments, handling performance issues. Preferable Automotive domain understanding. Mandatory knowledge in SW Development Lifecycle (SDLC).

Application Link : Click here to apply