Role :- Support Engineer
Salary :- 10 - 12 LPA (EXP)
Experience :- Experienced
Employment Type :-Full-Time
Location :- Bangalore
Responsibilities :
- Play a lead role in on-boarding the technical and operational tasks from Engineering team to Support team.
- Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services.
- Work on operations and maintenance driven coding projects, primarily in Java, Perl, or shell scripts, and AWS technologies.
- Software deployment support in staging and production environments.
- Develop tools to aid operations and maintenance.
- System and Support status reporting.
- Ownership of two or more Digital products or components.
- Customer notification and workflow coordination and follow-up to maintain service level agreements.
Qualification :
- 2+ years of software development, or 2+ years of technical support experience
- Bachelor's degree in engineering or equivalent
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages
Application Link : Click here to apply
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