Role :- Associate Technical Support Engineer
Salary :- 4.5 LPA
Experience :- Freshers / Experienced
Qualification :- Bachelor's Degree
Location :- Hyderabad
Responsibilities :
- Assisting customers in solving their custom code, integration, and implementation of Salesforce products. This involves debugging, fixing, and ensuring issues are fully resolved.
- Designing and maintaining technical expertise in assigned areas of product functionality.
- Demonstrating outstanding analytical and problem-solving expertise.
- Providing feature explanation and Salesforce coding best practices.
- Handling customer expectations and the customer experience to enhance customer satisfaction.
- Actively maintaining and participating in job-related training activities.
Skills Required :
- Superb Communication - Verbal and Written
- Super Badges in Salesforce Administrator/Developer etc
- Solid Grasp of HTML, XML, API, SQL
- C, C++, Java, RDBMS and OOPS concepts
- Ability to communicate technical concepts clearly and effectively
- Solid grasp of Internet technologies: firewalls, web servers, web proxy servers, etc.
- BE/B.Tech degree with minimum 70% academic scores from Computer
- Science or from circuit branches background
- Willingness to work in flexible shift timings.
Application Link : Click here to apply
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