Amazon off-campus drive

 

Role                            :-   Support Associate

Salary                         :-   6-7 LPA (expected)

Experience                 :-  Freshers / Experienced

Qualification              :-  Bachelor's Degree / Master's Degree

Requirements : 

• Have the right to work in India
• Strong communication skills in English (both written and oral fluency)
• Experience working with a computer
• The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11 pm
• Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)
• You'll need a quiet, distraction free work space (dedicated office space with a desk and chair)
• From a technical perspective, a minimum broadband connection of 20MB download speed and 8MP upload speed using a hard-wire ethernet internet connection (no WIFI).

Skills Required : 

• Hard-working, articulate, and detail-oriented
• Friendly and customer-focused in every situation
• Ability to learn quickly and embrace change
• Comfortable multi-tasking in a high-energy environment.

Responsibilities :

• As an Amazon SDS Associate, you have a very clear purpose: to ensure successful deliveries by supporting customers, drivers, shippers, and Delivery Service Partners. 
• You’ll be the first point of contact for our English customers by answering their requests through phone, chat, and/or email, and use a variety of tools to navigate and review solutions in real-time, facilitate the flow of information between delivery stakeholders, and communicate effectively with our customers. 
• You will also be responsible for gathering intelligence to prevent any potential issues that may impact customer experience and delivery performance.

Application Link : Click here to apply