Mphasis off-campus drive

 Role       :-   Technical Support Associate

Salary     :- 3-4  LPA 

Experience  :- Freshers 

   Education   :- Any graduate

Roles and Responsibilities

• Have basic knowledge on switching and routing and Wifi configuration.
• Customer satisfaction is our purpose; this is a HIGH TOUCH environment in which continual customer interaction is the norm.
• This includes setting up servers, workstations, storage arrays, basic networking, entering IP information in devices, and installing software.
• Capable of troubleshooting converged networks, IP/VOIP issues across LAN/WAN, VPN, VLAN Routers, Firewalls, Switches, IP PBX deployment, TCP/IP (IPv4), DNS.
• To resolve complex technical queries and issues of product functionality and defect correction as well as coordinating with the relevant stake holders for product support.

Behavioral Skills:

• Good in communication
• Positive energy
• Positive attitude
• Self-Learner
• Detail oriented
• Analyzing mind and quick decision making

Application Link : Click here to apply