Post Name : Support Analyst
Salary : ₹4 LPA
Eligibility : BE/BTech/ME/MTech
Experience : Freshers
Batch : 2023/22/21/20/19 /18
Job Description:
- Provide hardware and application support.
- Install and configure firm-standard images on laptops
- Provide after-hours emergency support on a rotational basis as outlined per ITS service level
- Provides Mobile Device deployment & support; activities include End user guidance and recommendations, activation, account modifications, configuration, testing, problem identification
- Supports and provides training for Audio/Video Conference equipment throughout the office. This would include various projection equipment, Daily check and event startup and support of Video Conference Systems (Television/Cable systems).
Technical skills:
- Technical troubleshooting
- Strong Microsoft Office (Outlook, Word, Excel, Power Point)
- Lync, Windows and MAC operating systems
- mobile device hardware and software
- networking, video conferencing, Audio/Video, Telephony equipment
Application Link: Click here to apply
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